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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kay B.

November 14, 2023

5  out of  5 rating by Kay B.
"I had an excellent experience transferring my insurance from one state to another. Everything was explained to me clearly. I would recommend Erica Herndon Timmons agency to others."
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Ethan Anderson

August 24, 2023

5  out of  5 rating by Ethan Anderson
"Great agency with very knowledgeable people!"
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Olivia Mae

August 18, 2023

5  out of  5 rating by Olivia Mae
"Blown away by the level of customer service in this office! So glad I found them."
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Rob Teal

August 14, 2023

5  out of  5 rating by Rob Teal
"Great staff to work with. Highly recommend!"
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Amreesh Raghavan

June 18, 2023

5  out of  5 rating by Amreesh Raghavan
"I’m very impressed with their customer service. Abby was very helpful and is a problem solver. Great communication and she gave me the best deal for home and car insurance. Highly recommended"
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Megan Bennett

March 16, 2023

5  out of  5 rating by Megan Bennett
"Wish i could give a hundred stars.. i am so thankful for Ms. Olivia she is the absolute best. She had an answer for all of my questions sent me all my paperwork i needed and filled it out for me (which she did not have to do) but she did.. and Ms Erica never misses my birthday always get a wonderful card every years and she doesn’t have to do that either but they do.. if you want the best team ever.. look no further these ladies are the best of the best!!! So legit!! Hit them up!!!"
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Jesse Lee

February 2, 2023

1  out of  5 rating by Jesse Lee
"Have no idea how this place has so many 5-star ratings. I’ve had nothing but trouble getting this office to communicate with me effectively."
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Rasheen Jackson

January 25, 2023

5  out of  5 rating by Rasheen Jackson
"Friendly and helpful willing to work with you on any budget."
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August 3, 2022

5  out of  5 rating by Lynn CONE
"I just love them in therr always nice"
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Joe Howard

July 9, 2022

5  out of  5 rating by Joe Howard
"5 Stars each and every experience. Happy to have all my insurance needs handled."
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Alfred Jr Braxton

March 19, 2022

5  out of  5 rating by Alfred Jr Braxton
"Very personable. They tell you the what's and why fors."
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Robert Lassiter

September 3, 2021

5  out of  5 rating by Robert Lassiter
"I love Erica and her people. They are exquisitely professional, and they take care of me. They make me feel like I matter and I’m not just another customer. I switched to Erica when I moved to Georgia, and I was grateful to learn she’s licensed in South Carolina too since I moved back across the river. I can’t recommend this agency enough. They really do look out for their customers and the customer service is second to none."
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corey mcdowell

March 12, 2021

5  out of  5 rating by corey mcdowell
"Josh is the best insurance professional in the world!"
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Brittany Tyler

March 12, 2021

5  out of  5 rating by Brittany Tyler
"I've had excellent service from Erica's office. The staff takes the time to talk me through insurance options and explaining differences in policies. Plus they are are almost always competitive in prices with other companies."
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Cole Henry

March 12, 2021

5  out of  5 rating by Cole Henry
"Josh was very helpful and was very knowledgeable about what type of insurance I needed."
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Cassidy Little

March 12, 2021

5  out of  5 rating by Cassidy Little
"Had the pleasure of speaking with Josh McDowell who was extremely helpful and friendly. I’m shopping around for insurance and he definitely sealed the deal with me going with Statefarm. Excited and looking forward to speaking/working with him in the future!"
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Joe Spat

March 12, 2021

5  out of  5 rating by Joe Spat
"Josh was awesome! Great service, would recommend giving him a call!"
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Mason Vancleave

March 12, 2021

5  out of  5 rating by Mason Vancleave
"Josh McDowell is my personal hero, he makes me feel comfortable and at home working with him. He makes me hate Allstate"
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Dan Hunt

March 12, 2021

5  out of  5 rating by Dan Hunt
"Super helpful branch and responsive when you need them. Never thought I'd be happy with an insurance company. Highly recommend"
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Collin Mcdowell

March 12, 2021

5  out of  5 rating by Collin Mcdowell
"I a great experience here!! Great customer service, especially with Josh Mcdowell!! He was awesome, thanks to him I actually decided to purchase car insurance! LOL!!!!"
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keith mckenzie

March 12, 2021

5  out of  5 rating by keith mckenzie
"When I called I spoke with Mr. McDowell he was extremely helpful and very professional"
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Matt Bradley

March 12, 2021

5  out of  5 rating by Matt Bradley
"Got all my business handled very quickly and efficiently with them. Josh McDowell was very courteous and helped me get everything done smoothly with no hassle. 5 stars!!!"
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Jake Sweeney

March 12, 2021

5  out of  5 rating by Jake Sweeney
"Josh was phenomenal!"
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Will Mims

March 12, 2021

5  out of  5 rating by Will Mims
"Had a great experience with Josh!"
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rashaad wimbush

March 12, 2021

5  out of  5 rating by rashaad wimbush
"Josh is the best, super helpful and always polite and professional"