State Farm® Insurance Agent Erica Herndon Timmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Renee Thompson
July 25, 2024
5
out of
5
rating by Renee Thompson
"I loved working with Livi! She walked me through my auto and homeowners insurance needs, and helped me to choose the coverage that is right for me."
We responded:
"Hey Renee, thanks so much for the awesome review! I'm so glad to hear that Livi was able to help you with your auto and homeowners insurance needs. We’re happy she could guide you to the right coverage! If you ever have any more questions or need further assistance, feel free to reach out anytime. - Erica Herndon Timmons - State Farm Insurance Agent, Savannah, GA"
Matthew Tyler
July 25, 2024
5
out of
5
rating by Matthew Tyler
"I have received outstanding service from Erica's office. The team consistently takes the time to discuss insurance options with me and clarifies the nuances between policies. Great service all around."
We responded:
"Hey Matthew, thanks a bunch for the awesome review! I'm so glad to hear that our team has been able to provide you with outstanding service and clear explanations of your insurance options. We're always here to help with any questions or future needs you might have! - Erica Herndon Timmons - State Farm Insurance Agent, Savannah, GA"
Kay B.
November 14, 2023
5
out of
5
rating by Kay B.
"I had an excellent experience transferring my insurance from one state to another. Everything was explained to me clearly. I would recommend Erica Herndon Timmons agency to others."
We responded:
"Kay, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Ethan Anderson
August 24, 2023
5
out of
5
rating by Ethan Anderson
"Great agency with very knowledgeable people!"
We responded:
"Thank you for the five-stars, Ethan! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Olivia Mae
August 18, 2023
5
out of
5
rating by Olivia Mae
"Blown away by the level of customer service in this office! So glad I found them."
We responded:
"Olivia, thank you for the wonderful review! We appreciate you letting us know about your positive experience working with our agency."
Rob Teal
August 14, 2023
5
out of
5
rating by Rob Teal
"Great staff to work with. Highly recommend!"
We responded:
"Rob, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Amreesh Raghavan
June 18, 2023
5
out of
5
rating by Amreesh Raghavan
"I’m very impressed with their customer service. Abby was very helpful and is a problem solver. Great communication and she gave me the best deal for home and car insurance. Highly recommended"
We responded:
"Amreesh, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Abby cares a lot about our customers."
Megan Bennett
March 16, 2023
5
out of
5
rating by Megan Bennett
"Wish i could give a hundred stars.. i am so thankful for Ms. Olivia she is the absolute best. She had an answer for all of my questions sent me all my paperwork i needed and filled it out for me (which she did not have to do) but she did.. and Ms Erica never misses my birthday always get a wonderful card every years and she doesn’t have to do that either but they do.. if you want the best team ever.. look no further these ladies are the best of the best!!! So legit!! Hit them up!!!"
We responded:
"Thank you, Megan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Olivia, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Jesse Lee
February 2, 2023
1
out of
5
rating by Jesse Lee
"Have no idea how this place has so many 5-star ratings. I’ve had nothing but trouble getting this office to communicate with me effectively."
We responded:
"Hi Jesse, We appreciate your feedback. We'd love to resolve any issues you are having if you could give us a call (912) 354-6464. Thank you, Erica"
Rasheen Jackson
January 25, 2023
5
out of
5
rating by Rasheen Jackson
"Friendly and helpful willing to work with you on any budget."
We responded:
"We love seeing reviews like this, Rasheen! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Lynn CONE
August 3, 2022
5
out of
5
rating by Lynn CONE
"I just love them in therr always nice"
We responded:
"Lynn, thank you! We appreciate your trust in us to take care of your insurance policies."
Joe Howard
July 9, 2022
5
out of
5
rating by Joe Howard
"5 Stars each and every experience. Happy to have all my insurance needs handled."
We responded:
"Wow, thank you for the five-star rating, Joe! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Alfred Jr Braxton
March 19, 2022
5
out of
5
rating by Alfred Jr Braxton
"Very personable. They tell you the what's and why fors."
We responded:
"Alfred, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Robert Lassiter
September 3, 2021
5
out of
5
rating by Robert Lassiter
"I love Erica and her people. They are exquisitely professional, and they take care of me. They make me feel like I matter and I’m not just another customer. I switched to Erica when I moved to Georgia, and I was grateful to learn she’s licensed in South Carolina too since I moved back across the river. I can’t recommend this agency enough. They really do look out for their customers and the customer service is second to none."
We responded:
"Thank you, Robert, for the amazing review. Our team works hard to provide a great insurance experience in Savannah and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
corey mcdowell
March 12, 2021
5
out of
5
rating by corey mcdowell
"Josh is the best insurance professional in the world!"
We responded:
"Thank you for the wonderful review of Josh, Corey! We're very glad to hear that you're happy with your experience."
Brittany Tyler
March 12, 2021
5
out of
5
rating by Brittany Tyler
"I've had excellent service from Erica's office. The staff takes the time to talk me through insurance options and explaining differences in policies. Plus they are are almost always competitive in prices with other companies."
We responded:
"Thank you for taking the time to leave us feedback, Brittany! Here at our State Farm in Savannah, nothing is more important to us than providing our customers with the right insurance coverage for the right price. We're here for whatever you need!"
Cole Henry
March 12, 2021
5
out of
5
rating by Cole Henry
"Josh was very helpful and was very knowledgeable about what type of insurance I needed."
We responded:
"Thank you for the wonderful review, Cole! Josh is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Cassidy Little
March 12, 2021
5
out of
5
rating by Cassidy Little
"Had the pleasure of speaking with Josh McDowell who was extremely helpful and friendly. I’m shopping around for insurance and he definitely sealed the deal with me going with Statefarm. Excited and looking forward to speaking/working with him in the future!"
We responded:
"Thank you for telling us about your experience with us, Cassidy! Josh is a wonderful talent and we feel lucky to have him on board. Please let us know if you have any questions about your insurance policies or anything else. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
Joe Spat
March 12, 2021
5
out of
5
rating by Joe Spat
"Josh was awesome! Great service, would recommend giving him a call!"
We responded:
"Thank you for the wonderful review, Joe! Josh is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Mason Vancleave
March 12, 2021
5
out of
5
rating by Mason Vancleave
"Josh McDowell is my personal hero, he makes me feel comfortable and at home working with him. He makes me hate Allstate"
We responded:
"Thank you for telling us about your experience with us, Mason! Josh is a wonderful talent and we feel lucky to have him on board. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
Dan Hunt
March 12, 2021
5
out of
5
rating by Dan Hunt
"Super helpful branch and responsive when you need them. Never thought I'd be happy with an insurance company. Highly recommend"
We responded:
"Dan, thank you for taking the time to leave Erica Timmons and our office a review! We are happy to have you as part of our State Farm family."
Collin Mcdowell
March 12, 2021
5
out of
5
rating by Collin Mcdowell
"I a great experience here!! Great customer service, especially with Josh Mcdowell!! He was awesome, thanks to him I actually decided to purchase car insurance! LOL!!!!"
We responded:
"Thank you for the wonderful review, Collin! Josh is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
keith mckenzie
March 12, 2021
5
out of
5
rating by keith mckenzie
"When I called I spoke with Mr. McDowell he was extremely helpful and very professional"
We responded:
"Thank you for taking the time to tell us about your experience with our agency, Keith. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
Matt Bradley
March 12, 2021
5
out of
5
rating by Matt Bradley
"Got all my business handled very quickly and efficiently with them. Josh McDowell was very courteous and helped me get everything done smoothly with no hassle. 5 stars!!!"
We responded:
"Thanks for the review, Matt! We work hard to provide great insurance in Savannah and we’re so glad you’re happy with your experience with Josh and the rest of our team."
Jake Sweeney
March 12, 2021
5
out of
5
rating by Jake Sweeney
"Josh was phenomenal!"
We responded:
"Thank you for the review of Josh, Jake! We’re lucky to have you as a customer at our State Farm."