State Farm® Insurance Agent Erica Herndon Timmons

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Ethan Anderson

August 24, 2023

5 out of 5

"Great agency with very knowledgeable people!"

Olivia Mae

August 18, 2023

5 out of 5

"Blown away by the level of customer service in this office! So glad I found them."

Rob Teal

August 14, 2023

5 out of 5

"Great staff to work with. Highly recommend!"

Amreesh Raghavan

June 18, 2023

5 out of 5

"I’m very impressed with their customer service. Abby was very helpful and is a problem solver. Great communication and she gave me the best deal for home and car insurance. Highly recommended"

Megan Bennett

March 16, 2023

5 out of 5

"Wish i could give a hundred stars.. i am so thankful for Ms. Olivia she is the absolute best. She had an answer for all of my questions sent me all my paperwork i needed and filled it out for me (which she did not have to do) but she did.. and Ms Erica never misses my birthday always get a wonderful card every years and she doesn’t have to do that either but they do.. if you want the best team ever.. look no further these ladies are the best of the best!!! So legit!! Hit them up!!!"

Jesse Lee

February 2, 2023

1 out of 5

"Have no idea how this place has so many 5-star ratings. I’ve had nothing but trouble getting this office to communicate with me effectively."

Rasheen Jackson

January 25, 2023

5 out of 5

"Friendly and helpful willing to work with you on any budget."

Lynn CONE

August 3, 2022

5 out of 5

"I just love them in therr always nice"

Joe Howard

July 9, 2022

5 out of 5

"5 Stars each and every experience. Happy to have all my insurance needs handled."

Alfred Jr Braxton

March 19, 2022

5 out of 5

"Very personable. They tell you the what's and why fors."

Robert Lassiter

September 3, 2021

5 out of 5

"I love Erica and her people. They are exquisitely professional, and they take care of me. They make me feel like I matter and I’m not just another customer. I switched to Erica when I moved to Georgia, and I was grateful to learn she’s licensed in South Carolina too since I moved back across the river. I can’t recommend this agency enough. They really do look out for their customers and the customer service is second to none."

corey mcdowell

March 12, 2021

5 out of 5

"Josh is the best insurance professional in the world!"

Brittany Tyler

March 12, 2021

5 out of 5

"I've had excellent service from Erica's office. The staff takes the time to talk me through insurance options and explaining differences in policies. Plus they are are almost always competitive in prices with other companies."

Cole Henry

March 12, 2021

5 out of 5

"Josh was very helpful and was very knowledgeable about what type of insurance I needed."

Cassidy Little

March 12, 2021

5 out of 5

"Had the pleasure of speaking with Josh McDowell who was extremely helpful and friendly. I’m shopping around for insurance and he definitely sealed the deal with me going with Statefarm. Excited and looking forward to speaking/working with him in the future!"

Joe Spat

March 12, 2021

5 out of 5

"Josh was awesome! Great service, would recommend giving him a call!"

A Google User

March 12, 2021

5 out of 5

"When I had many questions regarding my policy I talked to Josh who was able to answer all of my questions quickly and professionally. Would defiantly recommend this office."

Mason Vancleave

March 12, 2021

5 out of 5

"Josh McDowell is my personal hero, he makes me feel comfortable and at home working with him. He makes me hate Allstate"

Dan Hunt

March 12, 2021

5 out of 5

"Super helpful branch and responsive when you need them. Never thought I'd be happy with an insurance company. Highly recommend"

Collin Mcdowell

March 12, 2021

5 out of 5

"I a great experience here!! Great customer service, especially with Josh Mcdowell!! He was awesome, thanks to him I actually decided to purchase car insurance! LOL!!!!"

keith mckenzie

March 12, 2021

5 out of 5

"When I called I spoke with Mr. McDowell he was extremely helpful and very professional"

Matt Bradley

March 12, 2021

5 out of 5

"Got all my business handled very quickly and efficiently with them. Josh McDowell was very courteous and helped me get everything done smoothly with no hassle. 5 stars!!!"

Jake Sweeney

March 12, 2021

5 out of 5

"Josh was phenomenal!"

Will Mims

March 12, 2021

5 out of 5

"Had a great experience with Josh!"

rashaad wimbush

March 12, 2021

5 out of 5

"Josh is the best, super helpful and always polite and professional"

What our customers say about us...

Ethan Anderson

August 24, 2023

5 out of 5

"Great agency with very knowledgeable people!"

Olivia Mae

August 18, 2023

5 out of 5

"Blown away by the level of customer service in this office! So glad I found them."

Rob Teal

August 14, 2023

5 out of 5

"Great staff to work with. Highly recommend!"

Amreesh Raghavan

June 18, 2023

5 out of 5

"I’m very impressed with their customer service. Abby was very helpful and is a problem solver. Great communication and she gave me the best deal for home and car insurance. Highly recommended"

Megan Bennett

March 16, 2023

5 out of 5

"Wish i could give a hundred stars.. i am so thankful for Ms. Olivia she is the absolute best. She had an answer for all of my questions sent me all my paperwork i needed and filled it out for me (which she did not have to do) but she did.. and Ms Erica never misses my birthday always get a wonderful card every years and she doesn’t have to do that either but they do.. if you want the best team ever.. look no further these ladies are the best of the best!!! So legit!! Hit them up!!!"

Jesse Lee

February 2, 2023

1 out of 5

"Have no idea how this place has so many 5-star ratings. I’ve had nothing but trouble getting this office to communicate with me effectively."

Rasheen Jackson

January 25, 2023

5 out of 5

"Friendly and helpful willing to work with you on any budget."

Lynn CONE

August 3, 2022

5 out of 5

"I just love them in therr always nice"

Joe Howard

July 9, 2022

5 out of 5

"5 Stars each and every experience. Happy to have all my insurance needs handled."

Alfred Jr Braxton

March 19, 2022

5 out of 5

"Very personable. They tell you the what's and why fors."

Robert Lassiter

September 3, 2021

5 out of 5

"I love Erica and her people. They are exquisitely professional, and they take care of me. They make me feel like I matter and I’m not just another customer. I switched to Erica when I moved to Georgia, and I was grateful to learn she’s licensed in South Carolina too since I moved back across the river. I can’t recommend this agency enough. They really do look out for their customers and the customer service is second to none."

corey mcdowell

March 12, 2021

5 out of 5

"Josh is the best insurance professional in the world!"

Brittany Tyler

March 12, 2021

5 out of 5

"I've had excellent service from Erica's office. The staff takes the time to talk me through insurance options and explaining differences in policies. Plus they are are almost always competitive in prices with other companies."

Cole Henry

March 12, 2021

5 out of 5

"Josh was very helpful and was very knowledgeable about what type of insurance I needed."

Cassidy Little

March 12, 2021

5 out of 5

"Had the pleasure of speaking with Josh McDowell who was extremely helpful and friendly. I’m shopping around for insurance and he definitely sealed the deal with me going with Statefarm. Excited and looking forward to speaking/working with him in the future!"

Joe Spat

March 12, 2021

5 out of 5

"Josh was awesome! Great service, would recommend giving him a call!"

A Google User

March 12, 2021

5 out of 5

"When I had many questions regarding my policy I talked to Josh who was able to answer all of my questions quickly and professionally. Would defiantly recommend this office."

Mason Vancleave

March 12, 2021

5 out of 5

"Josh McDowell is my personal hero, he makes me feel comfortable and at home working with him. He makes me hate Allstate"

Dan Hunt

March 12, 2021

5 out of 5

"Super helpful branch and responsive when you need them. Never thought I'd be happy with an insurance company. Highly recommend"

Collin Mcdowell

March 12, 2021

5 out of 5

"I a great experience here!! Great customer service, especially with Josh Mcdowell!! He was awesome, thanks to him I actually decided to purchase car insurance! LOL!!!!"

keith mckenzie

March 12, 2021

5 out of 5

"When I called I spoke with Mr. McDowell he was extremely helpful and very professional"

Matt Bradley

March 12, 2021

5 out of 5

"Got all my business handled very quickly and efficiently with them. Josh McDowell was very courteous and helped me get everything done smoothly with no hassle. 5 stars!!!"

Jake Sweeney

March 12, 2021

5 out of 5

"Josh was phenomenal!"

Will Mims

March 12, 2021

5 out of 5

"Had a great experience with Josh!"

rashaad wimbush

March 12, 2021

5 out of 5

"Josh is the best, super helpful and always polite and professional"